Shipping policy

Shipping Policy

Thank you for shopping with Élani Skincare! Here's everything you need to know about our shipping.

Where We Ship We currently ship within Australia only.

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options & Estimated Delivery Times

• Standard Shipping — Estimated 3–7 business days
• Express Shipping — Estimated 1–3 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Damaged Parcels If your order arrives damaged or goes missing, please contact us at Elaniskincare@hotmail.com within 7 days of the expected delivery date and we'll do our best to resolve it promptly.

Contact Us For any shipping enquiries, please reach out to us at Elaniskincare@hotmail.com